How We Made Onsite Customer Work - An Extreme Success Story, Agile 2007.
- Experience Report by Jay Packlick (Sabre Airline Solutions), Scott Coburn (Sabre Airline Solutions), Rajeev Bellubbi (Sabre Airline Solutions), Michelle Williams (Sabre Airline Solutions)
This paper describes our experience in adopting onsite customer in an environment where the practice was long considered impractical. We successfully overcame many obstacles to bring busy airline employees for extended periods of time to our development site thousands of miles from their homes and have them work with our team. We have realized significant gains in productivity, quality, and customer satisfaction as a result. Onsite customer has now become a standard way of doing business.
- Experience Report by Jay Packlick (Sabre Airline Solutions), Scott Coburn (Sabre Airline Solutions), Rajeev Bellubbi (Sabre Airline Solutions), Michelle Williams (Sabre Airline Solutions)
Establishing the Agile PMO: Managing variability across Projects and Portfolios (PDF), Agile 2007, by Ash Tengshe, Scott Noble, Capital One Auto Finance.
As more and more of our Project Managers become Scrum Masters and the Portfolio Managers becomes the Group Scrum Master, our Portfolio Management Office needed to become Agile itself. We converted our Traditional PMO that supported the Project Managers to an Agile PMO that staffed experienced Agile coaches who supported the different Portfolio and Agile Project Teams. The services included conducting Agile Training, starting up new Agile teams, encouraging Team Empowerment, transforming existing roles, artifacts and processes to become more Agile, capturing metrics across Portfolio and Project Teams and creating the Management reports.
IBM employs 'agile' methodology, ComputerworldUK, November 20, 2007
About 25% of software development projects within IBM are now employing some manner of "agile" methodology, a company official announced.
"This is not a fashion trend," said Sue McKinney, vice president of strategy, integration and development transformation, at IBM. "We believe this is going to be the way we develop software."
